A guest’s stay at a hotel is affected by the ambience of their accommodations. Guests check into an establishment expecting comfort and relaxation, and the hotel’s furnishings should work towards that. Regular upgrading of window treatments will ensure that guests have the vacation that they deserve, and choosing easily washed fabric makes things efficient and hygienic. Typically, there should be both sheer drapes and a layer of curtains in blackout fabric.
Sheer curtains give the room a subdued, diffused lighting from outside while giving enough privacy to the occupants. If the building is taken as a whole from the outside, sheer curtains give a uniform look to the windows. Meanwhile, the over drapes provide guests with the choice to completely block daytime light for when they want to sleep in. When choosing the best supplier for your hotel drapery, it is important to keep in mind the following questions.
1. Do you have a system when searching?
When choosing a supplier for your curtains, you must know what types of curtains you will need, how many of these you have to purchase, and for which rooms they will be used. Choosing a supplier will be easier when you have a clear picture of your requirements. This will serve as the pre-qualification criteria for your purchasing decision.
Once you have a list of suppliers who can provide curtains in your specifications, you have to narrow down your choices to the best provider for your hotel. Aside from being able to deliver on fabric quality and design, your choice of a supplier should help you reduce expenses while maintaining good ratings from customers.
2. Do you know what guests want?
When you are attuned to your guests’ preferences, you can fit rooms with decor that reflects their style. If you are not aware of what your guests like, you would not know which suppliers to choose for their products. Hospitality companies are in touch with the changing tastes of the market. They always strive to meet or exceed the ideal.
For example, you might currently have locks on your doors that use keys or a keypad for number passcodes. However, if you want to stay ahead of the curve, you will look into fitting your hotel room doors with contactless locks. Knowing what people are partial to at the moment should help you determine the style of curtains to get in the future.
3. Have you considered buying locally?
Online suppliers who are based in your country should be your go-to for your hotel’s needs. International suppliers might offer a wider range of products, but you risk getting your supplies caught up in unstable supply chains or through thorny customs procedures if you order from another country. If you are looking for a brand new supplier, look for one in your own backyard.
Furthermore, if you find yourself in a dispute with your supplier, you cannot bring them to a local court or demand that they pay for the defective products. Conversely, you might be able to get your money back from a local supplier. In addition to this, buying locally will help you keep the prices down, as you don’t need to pay shipping costs.
4. Do you pay attention to what guests say?
Feedback is an important part of any process, and you should always be on the lookout for comments and suggestions from your audience to help make your service better. Read reviews and see if they mention specific parts of their stay—for instance, if they mention the decorations, room service, food, or other aspects. What your guests do not highlight is just as telling. If no one comments negatively on something, that is all well and good.
However, you should consciously seek out feedback on an aspect of your service that never gets highlighted, whether positively or negatively. Do they not comment on the soundproof curtains, for example? Find out whether or not things are working as they should in the rooms.
Conclusion
Choosing a supplier for hotel curtains means taking stock of the establishment’s image, guests’ feedback, and budget constraints. A successful hotel manages to strike a successful balance between cost and customer satisfaction.
If you are looking for curtains for hotels in the UK, get in touch with us at Direct Fabrics today. We offer quality made to measure hotel curtains for your establishment!