Guarantee & Support

We stand behind the quality of our products. All made-to-measure curtains, blinds, and tracks come with a 5-year guarantee covering materials and workmanship. Motorised systems, are also backed by a 5-year manufacturer's warranty.

If you need to make a claim, simply email your order number and photos to sales@direct-fabrics.co.uk. Most issues are resolved within 48 hours with a free replacement part or repair.

Whether you're a homeowner, business, or public sector client, we’re here to provide fast, reliable aftercare.